7r77 Privacy Policy — How We Collect, Use, and Protect Your Data

This Privacy Policy ("Policy") describes how 7r77 ("7r77", "we", "us", "our") collects, uses, stores, and protects personal data relating to registered players, website visitors, and any other individuals who interact with the 7r77 platform accessible at https://7r77.io ("the Platform").

7r77 is an internationally licensed offshore online gaming and betting platform. This Policy applies to all personal data we process in connection with the Platform, including data collected when you register an account, make a deposit or withdrawal, contact support, participate in promotions, or simply browse the Platform without registering.

By accessing or using the 7r77 Platform, you acknowledge that you have read this Policy and agree to the collection and use of your personal data as described herein. If you do not agree, you should discontinue use of the Platform immediately.

7r77 collects the following categories of personal data, depending on how you interact with the Platform:

Identity Data: Full legal name, date of birth, gender, nationality, national identification number, passport number, or driving licence number (where provided for KYC verification purposes).

Contact Data: Email address, mobile phone number, and residential address including city, district, and postcode. For players in Bangladesh, this may include your division (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh).

Account Data: Username, encrypted password, account registration date, account status, communication preferences, and any self-exclusion or responsible gaming settings you have applied to your account.

Financial Data: Payment method details (e.g., bKash account number, Nagad wallet reference, Rocket account, bank account details for Dutch-Bangla Bank, City Bank, or other supported institutions), transaction history, deposit amounts, withdrawal amounts, and bonus transaction records. 7r77 does not store full card numbers; card payment processing is handled by PCI-DSS compliant third-party processors.

Transactional Data: Details of all bets placed, games played, wager amounts, wins and losses, bonus claims, and wagering activity across all Platform products including live casino, cricket betting, slots, and crash games.

Technical Data: IP address, device type, operating system, browser type and version, screen resolution, referring URL, and session duration data collected automatically when you access the Platform.

Usage Data: Information about how you navigate and interact with the Platform, including pages visited, features used, search queries entered, game preferences, and time spent on each section of the Platform.

Communications Data: The content of any messages you send to 7r77 support via email or live chat, including support ticket records, complaint records, and dispute correspondence.

Verification Documents: Copies of identity documents, proof-of-address documents, and proof-of-funds documents submitted during KYC verification or enhanced due diligence processes.

7r77 collects personal data through the following methods:

• Direct submission: Data you provide voluntarily when registering an account, completing your profile, making deposits or withdrawals, contacting support, or participating in promotions and surveys.
• Automated collection: Technical and usage data collected automatically via cookies, web beacons, server logs, and similar tracking technologies when you visit or interact with the Platform.
• Third-party sources: Identity verification data obtained from authorised identity verification service providers during KYC checks; fraud-risk data obtained from anti-fraud screening services; and financial data provided by payment processors during deposit and withdrawal transactions.
• Public sources: In limited circumstances, 7r77 may reference publicly available information (such as public records or sanctions lists) during enhanced due diligence procedures for high-value accounts or where fraud is suspected.

7r77 uses the personal data it collects for the following specific purposes:

• Account registration and management: To create and maintain your 7r77 player account, authenticate your identity at login, and administer your account settings and preferences.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, and other supported payment methods. Financial data is shared with payment processors only to the extent necessary to complete the transaction.
• Identity verification and KYC compliance: To verify your age (21+), identity, and source of funds in accordance with our KYC and anti-money laundering obligations. Verification data is retained for the period required by applicable compliance standards.
• Platform delivery and improvement: To provide, maintain, personalise, and improve the features, content, and performance of the 7r77 Platform, including game recommendations, interface optimisation, and technical support.
• Responsible gaming: To monitor player activity for signs of problem gambling behaviour and to administer self-exclusion requests, deposit limits, cool-off periods, and other responsible gaming tools you have activated on your account.
• Fraud prevention and security: To detect, investigate, and prevent fraud, money laundering, unauthorised account access, bonus abuse, and other prohibited activities on the Platform.
• Legal and regulatory compliance: To comply with applicable international anti-money laundering (AML) regulations, record-keeping obligations, and any lawful requests from regulatory or law enforcement authorities.
• Customer support: To respond to your enquiries, resolve disputes, and manage formal complaints in accordance with our Terms & Conditions.
• Marketing communications (optional): To send you promotional offers, bonus announcements, and platform updates via email, where you have provided your consent. You may withdraw consent at any time by updating your communication preferences in your account settings or by contacting support.

7r77 does not use automated decision-making processes that produce legal or similarly significant effects on players without human review, except where required for fraud screening or AML compliance, in which case a human review is available upon request.

7r77 processes personal data on the following legal bases, depending on the purpose of processing:

• Contract performance: Processing necessary to fulfil our contractual obligations to you as a registered player — including account management, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable AML regulations, KYC obligations, record-keeping requirements, and lawful authority requests.
• Legitimate interests: Processing carried out for 7r77's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for optional marketing communications. You may withdraw your consent at any time without affecting the lawfulness of prior processing.

7r77 does not sell your personal data. We share personal data only in the following limited and controlled circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, and other payment processors receive the minimum financial data necessary to process your transactions securely.
• Identity verification providers: Authorised KYC and identity verification service providers receive identity documents and personal data necessary to complete age and identity checks.
• Game providers: Third-party game studios such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, and Microgaming may receive a session token and limited account data required to launch and authenticate game sessions. They do not receive your full personal profile.
• IT and infrastructure providers: Cloud hosting, content delivery, and cybersecurity service providers who support the technical operation of the 7r77 Platform. These providers are contractually bound to process data only on 7r77's instructions and to maintain appropriate security standards.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or a lawful request from a competent authority, 7r77 may disclose personal data to regulatory bodies, law enforcement agencies, or other government entities.
• Anti-fraud and AML screening services: To check transactions and account activities against sanctions lists, politically exposed persons (PEP) databases, and fraud-risk registries where required by our compliance obligations.

All third parties with whom 7r77 shares personal data are required to handle that data in accordance with applicable data protection standards and to implement appropriate technical and organisational security measures. 7r77 does not permit third-party service providers to use your personal data for their own marketing purposes.

7r77 uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the Platform. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential for the Platform to function correctly. They maintain your login session, remember your language and currency preferences, and protect the Platform against cross-site request forgery. These cookies cannot be disabled.
• Functional cookies: These cookies remember your account preferences, game history, and interface settings to personalise your experience on return visits.
• Analytics cookies: These cookies collect aggregated, anonymised data about how visitors use the Platform — including pages visited, session duration, and navigation paths — to help 7r77 identify performance issues and improve the user experience. These cookies are optional.
• Security cookies: These cookies support 7r77's fraud detection and account security systems by flagging unusual access patterns or potentially compromised sessions.

You may manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies (particularly strictly necessary cookies) may impair the functionality of the 7r77 Platform and prevent you from logging in or completing transactions.

7r77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or compliance obligations. The following retention periods apply as general guidance:

• Active account data: Retained for the duration of your active account relationship with 7r77, plus a period of up to 5 years following account closure to satisfy AML record-keeping requirements.
• Transaction records: Financial transaction records are retained for a minimum of 5 years from the date of the transaction in accordance with internationally recognised AML standards.
• KYC and identity documents: Retained for a minimum of 5 years from the date of verification, or for the full duration of the account relationship plus 5 years if longer.
• Support correspondence: Customer support records and complaint correspondence are retained for up to 3 years from the date of the final communication.
• Marketing data: Where you have consented to receive marketing communications, your marketing preferences are retained until you withdraw consent or request deletion.
• Self-exclusion records: Records of permanent self-exclusion requests are retained indefinitely to prevent re-registration by excluded players.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with a specific individual. Where full deletion is not immediately practicable (for example, due to backup schedules), 7r77 will ensure that data is rendered inaccessible pending secure deletion.

Subject to applicable law and certain legitimate exceptions, you have the following rights in relation to the personal data 7r77 holds about you. To exercise any of these rights, please contact 7r77 support at [email protected] with the subject line "Data Rights Request".

7r77 will respond to all data rights requests free of charge within the timeframes indicated above. In complex cases, the response period may be extended by up to an additional 30 days, in which case you will be informed of the extension and the reason for it. 7r77 may request proof of identity before processing a data rights request to ensure that data is not disclosed to an unauthorised party.

7r77 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit TLS encryption across all Platform connections to protect data in transit between your device and 7r77's servers.
• AES-256 encryption at rest for all personal and financial data stored in 7r77's database infrastructure.
• Access controls: Strict role-based access controls limiting employee access to personal data to only those whose job functions require it. All internal data access is logged and audited.
• Two-factor authentication (2FA): Available to all players for additional account security. 7r77 strongly recommends enabling 2FA on your account.
• Regular security audits: 7r77 conducts periodic penetration testing, vulnerability assessments, and security audits of Platform infrastructure and code.
• Incident response: A documented data breach response procedure is in place. In the event of a breach affecting your personal data, 7r77 will notify affected players promptly and take immediate remediation steps.

While 7r77 takes all reasonable steps to protect your personal data, no internet-based service can guarantee absolute security. You play an important role in keeping your account secure by using a strong, unique password, enabling 2FA, and avoiding accessing your account on shared or public devices.

7r77 operates as an internationally licensed offshore gaming platform. As such, your personal data may be transferred to, stored in, or processed in countries other than the country in which you are located, including countries whose data protection laws may differ from those applicable in Bangladesh.

Where personal data is transferred internationally, 7r77 ensures that appropriate safeguards are in place to protect your data, including contractual data protection obligations with all third-party service providers involved in international transfers. These safeguards are designed to ensure that your personal data receives an equivalent level of protection regardless of where it is processed.

By using the 7r77 Platform, you acknowledge and consent to the international transfer of your personal data as described in this section. If you have questions about the safeguards in place for a specific international transfer, please contact 7r77 support.

The 7r77 Platform is strictly intended for adults aged 21 years and above. 7r77 does not knowingly collect, process, or retain personal data relating to individuals under the age of 21.

Where 7r77 has reason to believe that an account has been registered by or on behalf of an individual under the age of 21, the account will be suspended immediately pending age verification. If it is confirmed that the account holder is underage, the account will be permanently closed and any real-money funds held in the account will be returned to the depositing payment method after deducting any sums paid out as winnings or bonuses during the period of underage use.

Parents and guardians who believe that a minor may have registered on the 7r77 Platform are urged to contact 7r77 support immediately at [email protected]. 7r77 will treat such reports as a priority and act swiftly to investigate and resolve the matter.

The 7r77 Platform may contain references to third-party game providers and payment services whose interfaces are accessible within the Platform environment. These third parties — including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe, bKash, Nagad, and Rocket — operate under their own privacy policies and data protection practices, which are independent of this Policy.

7r77 is not responsible for the privacy practices, data handling procedures, or content of any third-party services accessed through or in connection with the 7r77 Platform. We encourage you to review the privacy policies of any third-party service providers you interact with, particularly payment processors and game studios.

Where 7r77 embeds third-party game content within the Platform (for example, live casino game streams from Evolution Gaming or Ezugi studios), those sessions are subject to the technical session data handling of the relevant game provider. 7r77 limits the data shared with game providers to session tokens and anonymised player identifiers unless additional data is required to resolve a dispute.

7r77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or Platform features. When a material change is made to this Policy, 7r77 will notify registered players via email to the address associated with their account, or via a prominent notification on the Platform, prior to the change taking effect.

The effective date displayed at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how 7r77 protects your personal data.

Your continued use of the 7r77 Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree with any revision, you must discontinue use of the Platform and may request account closure in accordance with Section 12 of the 7r77 Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7r77 handles your personal data, please contact the 7r77 Data Support team using the details below. All privacy-related enquiries are handled with strict confidentiality.

• Data Enquiries Email: [email protected] (plain text — not a clickable link)
• Subject Line for Data Rights Requests: "Data Rights Request — [Your Username]"
• Subject Line for Privacy Concerns: "Privacy Concern — [Brief Description]"
• Support Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
• Response Time: Within 5 business days for privacy enquiries; within 30 days for formal data rights requests
• Platform: https://7r77.io

When submitting a data rights request, please include your registered username, the email address associated with your 7r77 account, and a clear description of the right you wish to exercise. 7r77 may request proof of identity before processing your request to ensure that your personal data is not disclosed to an unauthorised third party.

7r77 is committed to resolving all data-related concerns promptly and fairly. If you remain dissatisfied following our response to your enquiry, you may seek further assistance through appropriate independent channels available in your jurisdiction.